✦ Secure Onboarding

Client Information Form — Build

Complete your business onboarding securely online. Your progress is saved automatically. This form typically takes 20–40 minutes to complete.

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Secure & Encrypted

Your data is protected in transit

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Save & Resume

Come back any time with your email

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Smart Logic

Only see questions relevant to you

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Document Upload

Upload all required documents in one place

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Your Contact Details

Used to save your progress and send confirmation

Enter your email address below. If you have a saved application, entering the same email will restore your progress.

Your Full Name *

Please enter your name.

Email Address *

Please enter a valid email.

Assigned Salesperson

Reference / Application #

Step 2 of 7

Entity Information

Tell us about your business. Fields marked * are mandatory.

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Business Details

Full Legal Business Name *

This field is required.

Trading Name (if different)

ABN / ACN / Company Registration Number *

This field is required.

Date of Registration *

This field is required.

Country of Formation / Incorporation *

This field is required.

Name of Registration Body

Please specify country

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Company Type

Selecting your entity type will tailor the questions to your specific requirements

Company / Entity Type *

Please select your entity type.

Please describe your entity type *

⚠️ Trust Requirements

Trusts require additional information. Please complete all fields below. You will also be required to upload your Trust Deed in the Document Upload section.

Trust Deed Date *

Trust Type *

Settlement Amount *

Confirmation of Trust Details *

Settlor(s)

At least one settlor is required.

Settlor 1

Full Legal Name *

Residential Address *

Photo Identification

Passport or driver's licence (both sides required for driver's licence)

Trustee(s)

Add one entry per trustee. Select whether each trustee is an individual or a corporate entity.

Trustee 1

Full Legal Name *

Date of Birth *

Residential Address *

Nationality *

Photo Identification *

Passport or driver's licence (both sides required for driver's licence)

Beneficiaries

Full Name of Each Beneficiary

List all named beneficiaries. Leave blank if beneficiaries are identified by class only.

Class(es) of Beneficiaries

If beneficiaries are identified via class, describe each class.

Purpose of the Trust / Commercial Activity

📋 Partnership Requirements

Partnerships require additional information. Please complete the fields below and upload your Partnership Agreement in the Document Upload section.

Partnership Agreement Date *

Partnership Type *

Partners — Full Names & Ownership %

#	Partner Full Name	Individual / Entity	% Ownership	Date of Birth (if individual)
1

🌏 Foreign Company Requirements

Foreign Companies must provide certified copies of equivalent corporate documents. For EEA entities, all legal corporate documents must be Apostilled. Please ensure you upload these in the Document Upload section.

Foreign Registration / Equivalent Authority

Is this entity from the EEA or UK?

Yes — EEA / UK No

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Addresses & Contact

Registered Business Address *

This field is required.

Principal Operating Address

If different from registered address

Company Website

Company Phone Number *

This field is required.

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Key Contact Person

Primary person we will communicate with

Full Name *

This field is required.

Position / Title *

This field is required.

Mobile Number *

This field is required.

Email Address *

This field is required.

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Related Entities

Has any related entity (parent company or subsidiary) previously registered or is currently registering for a Build, Build Pty Ltd and/or Bano Pty Ltd account?

Please detail the related company/ies *

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Industry

Select the option that best describes your business

Does your business operate in any of the following industries? *

This determines what documentation is required.

Please make a selection.

⚠️ Additional Documents Required

Due to the nature of your business, we require some additional documentation. You can continue your application, however the following documents are mandatory and must be uploaded in the Document section:

Source of Funds (SOF) — for the business and all Ultimate Beneficial Owners (UBOs)
Source of Wealth (SOW) — for all Ultimate Beneficial Owners (UBOs)
Enhanced due diligence may be requested by our Compliance team after initial review

Please describe your industry / business type *

Step 3 of 7

Shareholding & Beneficial Ownership

AML/CTF Act 2006 requires identification of all beneficial owners.

Beneficial Owner Definition (AML/CTF Act 2006):

Any individual who directly or indirectly owns 25% or more of the entity;
If no single person owns 25%+, each individual who controls 25%+ of shares (e.g. through voting rights);
If no one controls 25%+, an individual who controls 10%+ and/or exercises primary control over strategic or financial decisions (e.g. CEO, Managing Director).

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Directors — Full Details

List all current directors of the entity

#	Full Legal Name *	Date of Birth	Residential Address	Nationality
1

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Shareholders / Beneficial Owners

Include all individuals owning 25%+ (or 10%+ with primary control)

#	Full Name / Entity Name *	% Ownership	Nationality / Country	Source of Wealth / Funds Documents
1				⬆ Upload docs

Attach supporting documents evidencing source of wealth and source of funds for each beneficial owner.

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Ownership Structure

All entities to Ultimate Holding Company / Ultimate Beneficial Owner

Organisation / Ownership Structure Chart *

Upload a diagram showing all entities, individuals, and percentage ownership up to the Ultimate Holding Company / Ultimate Beneficial Owner.

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Drop org chart here or click to browse

PDF, Word, PowerPoint, Visio, PNG, JPG

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Trust in Ownership Structure

Does a trust sit within your ownership structure?

Is there a trust involved in your ownership structure? *

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Already completed your Trust Details?
If your entity type is a Trust and you have already filled in the Trust Requirements section in Step 2 — Entity Information, you do not need to re-enter those details here. Simply upload the Trust Deed below if you haven't done so already.

Trust Deed Upload

If you have already uploaded the Trust Deed in the Document Upload section, you can skip this.

Different trust to your entity? If this is a separate trust sitting within your ownership structure (not your primary entity), please complete the details below.

Trust Deed Date

Trust Type

Settlement Amount

Confirmation of Trust Details

Settlor(s)

Settlor 1

Full Legal Name

Residential Address

Photo Identification

Passport or driver's licence (both sides required for driver's licence)

Trustee(s)

One entry per trustee.

Trustee 1

Full Legal Name

Date of Birth

Residential Address

Nationality

Photo Identification

Passport or driver's licence (both sides required for driver's licence)

Beneficiaries

Full Name of Each Beneficiary

Class(es) of Beneficiaries

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Additional Authorised Persons

Anyone acting on behalf of the entity who is not a director or beneficial owner

Board resolution or official authorisation must be provided for each authorised person listed below.

Full Name	Position	Date of Birth	Residential Address

Step 4 of 7

Business & Operations

Describe your business activities, transaction flows, and the Build products you require.

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Business Activities & Industry

Describe your business activities, products, and services in detail *

Include delivery methods and any financial services offered — e.g. payments, remittance, DCE, FX, card issuing, lending, etc.

This field is required.

Summarise how the business generates revenue *

This field is required.

List all jurisdictions where the business operates or provides services *

This field is required.

Identify any high-risk industries or jurisdictions (if applicable)

Countries from which payments will be received (and customer locations)

Countries to which payments will be sent (and supplier/beneficiary locations)

Are incoming funds owned by the company? If not, who owns them?

Who are your end users and what is their nature of business?

Individuals, corporates, institutions, or a combination — describe their typical profile

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Top 10 Counterparty Countries

By transaction volume or value (% of total)

#	Counterparty Name	Country	Reason for Counterparty	% of Volume
1

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Payment Flows

Which flows will apply to your intended use cases? Please tick which apply.

Note: 1st party is the onboarded account holder. 3rd party is any other party.

	Flow Type	Select	Other Variation — Please describe
Business Use	1st Party to 1st Party
	1st Party to 3rd Party
	3rd Party to 1st Party
	3rd Party to 3rd Party
	Other Variation
Your Customer's Use	1st Party to 1st Party
	1st Party to 3rd Party
	3rd Party to 1st Party
	3rd Party to 3rd Party
	Other Variation

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Transaction Volumes & Expectations

Accepted payment methods

Bank transfer, crypto, cards, cash, etc. — identify any privacy coins accepted. Attach fund flow diagram.

24-Month Forecast *

📊 General Forecast
Required for all clients

Monthly transaction count (total and by region/country)
Monthly transaction volume (total AUD and by currency)
Average transaction amount per region
Expected turnover (gross value of funds processed)
Total active customer numbers (by region)
New customer acquisition per month
% split of domestic vs. international transactions
Expected currencies and % of total volume per currency
Inbound (Pay In) and outbound (Pay Out) breakdown
Anticipated seasonal spikes or irregular volume periods

💳 Card Programme Forecast
Required if Debit Card product selected

Cumulative cards issued (Year 1–5)
Monthly card spend / transaction processing volumes
Projected average transaction size per card
International transaction volume (% of total card spend)
Card loading frequency and average load amount
% split of cards by country of distribution
% split of physical vs. virtual cards
Expected cash withdrawal volume (if applicable)
Transaction processing currency breakdown
Projected chargeback / dispute rate

General Forecast *

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Upload general forecast

Excel, CSV, or PDF

Card Programme Forecast ★ (if applicable)

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Upload card forecast

Excel, CSV, or PDF

Please upload your general forecast to continue.

How much do you intend to receive into your account, and from what types of sources?

Step 5 of 7

Banking, Regulatory & Compliance

Please answer all questions fully. These are required for Build's AML/CTF obligations.

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Banking Relationships

Do you have any existing banking partners? If so, who are they?

Are there any banks that you have been offboarded from? Please list their names.

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Regulatory Registrations & Licences

Provide details of all regulatory registrations and licences *

Include regulator name, jurisdiction, licence/registration number, and service scope. Attach copies in the Documents section.

This field is required.

Is the company registered / authorised by a competent authority in the UK/EEA or countries approved for Correspondent Banking relationships, and does it comply with FATF recommendations relevant for virtual currencies?

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Compliance Declarations

Declare any previous enforcement actions, investigations, or fines related to AML/CTF, sanctions, bribery, or financial crime *

This field is required.

Do you offer any privacy coins or any encrypted transactions adding anonymity?

Do you service other financial institutions (provide nested/correspondent banking services)?

Please provide details of nested / correspondent banking services

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Transaction Monitoring & Fraud

Do you have in place appropriate Know Your Transaction (KYT) monitoring tools, including identifying signs of mixers/tumblers?

Suspicious Matter Reports (SMRs) lodged with AUSTRAC in the last 12 months

Average per week/month and typologies observed

Current fraud rate for the entity and associated entities

Outline internal fraud prevention and monitoring controls *

This field is required.

Step 6 of 7

Document Upload

Upload all required supporting documents. Required documents are marked in red. Additional documents may be requested after review.

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Testing mode: All document uploads are marked as required but will not block you from continuing. In production, required documents must be uploaded before submission.

💡 The document list below is tailored based on your entity type. Documents marked Required must be uploaded before submission.

Corporate Documentation All entities

Certificate of Incorporation

Original certificate issued upon company registration, or certified foreign equivalent

Required

ASIC Company Extract

Current extract from ASIC showing registered details, directors, and shareholders — not older than 3 months. Foreign companies must provide the equivalent from their local registry.

Required

Constitution / Memorandum & Articles of Association

Current version

Required

Board Resolution / Certificate of Incumbency

Authorising the opening of the account

Required

Proof of Business Address

Utility bill, bank statement, or official letter — not older than 3 months

Required

Identity Documents All entities

Proof of Identity — All Directors

Current passport or government-issued photo ID for each director. Upload one file per director.

🪪 Driver's Licence: We require both the front and back of the licence to be uploaded.

Required

Proof of Address — All Directors

Utility bill, bank statement, or official government letter — not older than 3 months, showing full name and residential address. Upload one file per director.

Required

Proof of Identity — All Ultimate Beneficial Owners (25%+)

Current passport or government-issued photo ID for each UBO. Upload one file per UBO.

🪪 Driver's Licence: We require both the front and back of the licence to be uploaded.

Required

Proof of Address — All Ultimate Beneficial Owners (25%+)

Utility bill, bank statement, or official government letter — not older than 3 months, showing full name and residential address. Upload one file per UBO.

Required

Supporting Documents — Source of Wealth & Funds

For each beneficial owner — bank statements, tax returns, company accounts, etc.

Required

Organisation Structure Diagram

All entities to Ultimate Holding Company / Ultimate Beneficial Owner

Required

Company Register Extracts — All Entities in Chain

For any entity owning 25%+ in the chain

Required

⚠️ Trust Documents Trust Only

Trust Deed

Full and current Trust Deed including any amendments / variations

Required

Trust Formation Documents

Any other relevant formation or establishment documents

Conditional

📋 Partnership Documents Partnership Only

Partnership Agreement

Current executed Partnership Agreement

Required

Regulatory & Compliance Documentation All entities

AML/CTF Programme & Procedures

Current version of your AML/CTF Policy

Required

ML/TF Risk Assessment Policy

Required

Transaction Monitoring Policy

Required

Fraud, Sanctions, and Anti-Bribery & Corruption (ABC) Policies

Required

Privacy & Data Security Policies

Required

KYC Policy

Including data sources and ongoing monitoring procedures

Required

End-User Terms & Conditions

Required

Implementation & Workflow Diagrams

Payment Flow Diagram — All clients must provide a fund movement workflow diagram. View the example below before uploading yours.

End-to-End Process Workflow Diagram

Client lifecycle — including KYC, transaction monitoring, data flow

Required

Fund Movement Workflow Diagram

Source of funds → Build → final destination

Required

Client Onboarding Process Diagram

Including KYC, AML/CTF, IDV flow

Required

Additional Documentation (Where Applicable) Upload if relevant

Digital Currency Exchange (DCE) Registration

If your business is a registered DCE

Optional

Financial Statements (Last 2 Years)

Optional

Strong Customer Authentication (SCA) Procedure

For UK/EEA clients only

Optional

Bank Statements / Financial Evidence

Latest bank statements, tax filings, audited financial statements — if requested

Optional

Board Resolution / Authorisation for Authorised Persons

For persons listed in Section 3 who are not directors/BOs — plus their proof of address and ID

Conditional

Appendix — EEA & UK Agent Requirements EEA/UK Only

All legal corporate documents for EEA entities must be Apostilled. Refer to the Apostille Guidance in the Customer Toolkit.

Agency Application Form

Required

Criminal Records Check (ACRO CERTS)

For all Directors, POAs, and persons with significant control. UK requires ACRO CERTS + DBS checks.

Required

Internal Controls Template (Completed)

Required

Management Questionnaire

Required

LinkedIn Profile or CV — Senior Management & Compliance Officer

Required

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Additional Documents

Upload any additional supporting documents not covered above

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Drop files here or click to browse

PDF, Word, Excel, JPEG, PNG — max 20MB per file

Step 7 of 7

Declaration & Submission

Review your application, sign the declaration, and submit. Our team will be in touch within 2 business days.

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Application Summary

Review your responses before submitting

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Declaration & Authorisation

I/We, the undersigned authorised representative(s) of the above-named entity, hereby confirm and declare that:

All information provided in this form is true, accurate, and complete to the best of my/our knowledge;
I/we are duly authorised to execute this form on behalf of the entity;
I/we understand that Build is required to comply with the AML/CTF Act 2006 and will undertake customer due diligence as required by law;
I/we consent to Build collecting, using, and where required, disclosing my/our personal information in accordance with the Privacy Act 1988 (Cth) and Build's Privacy Policy;
I/we acknowledge that Build is required to conduct ongoing monitoring of the business relationship, and I/we agree to notify Build promptly of any material changes to the information provided in this form;
I/we understand that providing false or misleading information may constitute an offence under Australian law.

Entity Name *

This field is required.

Full Name of Authorised Signatory *

This field is required.

Position / Title *

This field is required.

Contact Email *

This field is required.

Signature *

This field is required.

Date *

This field is required.

I have read and understood the declaration above, and I confirm that I am authorised to submit this form on behalf of the entity. I agree that this typed signature constitutes a valid electronic signature.

You must agree to the declaration to submit.

Email me a copy of my submission — a summary of your answers will be opened in your email client, ready to send.

Your application will be received by Build Compliance. We'll be in touch within 2 business days.

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Application Submitted!

Thank you for completing your Client Information Form. Your application has been received by the Build Compliance team.

Submitted by .

Our team will review your application and contact you within 2 business days. If we need additional information, we will reach out via email.

Reference:
Submitted:

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Client Information Form — Build

Entity Information

Shareholding & Beneficial Ownership

Business & Operations

Banking, Regulatory & Compliance

Document Upload

Declaration & Submission

Application Submitted!

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